The Bristal at North Hills

License and inspection record

Is The Bristal at North Hills licensed by New York State?

Yes. The Bristal at North Hills holds New York State Department of Health operating certificate 400-S-309, 400-F-310 as an Enriched Housing Program + Adult Home in North Hills, with 200 certified beds in the 2026 Q2 state report, and has been licensed since March 31, 2006 (about 20 years).

On top of that base license it carries Assisted Living Residence licensure for 200 beds, 47 of them Enhanced (EALR) and 32 Special Needs (SNALR) dementia beds. Those certifications are what make it “assisted living” in New York's legal sense, not just in its marketing.

The campus operates under 2 separate operating certificates (400-S-309 Enriched Housing Program, 400-F-310 Adult Home), each inspected on its own. We combine them here because they share one address.

What does The Bristal at North Hills's NYSDOH inspection record show?

Between July 1, 2022 and June 30, 2026, NYSDOH conducted 7 inspections at The Bristal at North Hills and cited 2 violations; 5 inspections found none. The most recent report on file was an other survey issued September 5, 2025.

Of those visits, 2 were routine relicensure surveys and 3 were complaint investigations. A complaint survey does not mean a complaint was upheld — many close with no citation.

The regulation areas cited most often were records and reports, disaster and emergency planning. Citations in these areas are common across Long Island adult care facilities; what matters is whether they repeat and whether the plan of correction was approved.

Enforcement: none reported for The Bristal at North Hills in this period.

Does The Bristal at North Hills offer memory care (SNALR) in North Hills?

Yes. The Bristal at North Hills is certified as a Special Needs Assisted Living Residence for 32 of its 200 beds, which is New York's certification for dementia care.

That is 16% of the building. NYS Health Profiles also lists 32 beds designated for dementia. Ask whether the SNALR neighborhood is a separate secured floor or wing, how many SNALR beds are open now, and what happens if a resident's needs exceed what SNALR covers.

Can a resident age in place at The Bristal at North Hills?

Partly. The Bristal at North Hills holds Enhanced Assisted Living Residence certification for 47 beds, which lets a resident stay when they need help walking, transferring or managing a chronic condition that would otherwise force a move to a nursing home.

Medicaid: the state report shows no ALP beds here, so The Bristal at North Hills is private pay. Families who expect to need Medicaid should read our Medicaid and assisted living guide before moving in.

Where is The Bristal at North Hills, and what is nearby in North Hills?

The Bristal at North Hills is at 99 South Service Road in North Hills, Nassau County. The closest hospital is North Shore University Hospital in Manhasset, about 1.0 miles away in a straight line.

Other nearby hospitals: St. Francis Hospital & Heart Center (Roslyn, 2.2 mi); NYU Langone Hospital-Long Island (Mineola, 3.1 mi).

5 other licensed adult care facilities sit within five miles, so families here can usually compare several state-licensed options without widening the search.

From the operator's own published information: Positioned just east of New Hyde Park Road; independent lifestyle, assisted living and Reflections memory care. Central Nassau location near several other Bristal communities (Lake Success, Jericho), which the operator markets as flexibility to compare communities within the same brand.

What does assisted living at The Bristal at North Hills cost?

No state record publishes this community's prices, so we do not either. The CareScout 2025 Cost of Care Survey puts New York's statewide median for a private one-bedroom in assisted living at $7,110 a month.

Long Island prices generally run above that state median. What moves the monthly bill at a specific community is the care level: EALR and SNALR care usually costs more than base assisted living, and this community holds both. Ask for the full fee schedule in writing, including level-of-care charges and what triggers an increase. Our cost guide walks through the numbers.

How does The Bristal at North Hills compare with licensed communities near North Hills?

The nearest licensed communities to The Bristal at North Hills are The Bristal at Lake Success (1.0 mi), Atria Park of Great Neck (2.4 mi), Atria Cutter Mill (2.5 mi), each with its own state record.

*NYS Health Profiles, July 1, 2022 – June 30, 2026. Larger buildings and buildings that receive more complaint visits tend to show more citations; read the reports, not just the count.

Who operates The Bristal at North Hills?

NYSDOH lists Engel Burman Senior Housing at North Hills, Inc. as the operator of record (business corporation), licensed since March 31, 2006.

15 other licensed communities on Long Island carry the The Bristal name (9 in Nassau, 6 in Suffolk). Each holds its own operating certificate and its own inspection record, so a strong record at one does not carry over to another. Nearest: The Bristal at Lake Success, The Bristal at Garden City, The Bristal at Westbury.

In the 2026 Q2 quarterly report the community counted 153 residents at quarter's end against 200 certified beds (about 76% full). A community near capacity may have a waitlist for SNALR or ALP beds even when assisted living rooms are open; ask.

A license held for 20 years usually means an older building; ask what has been renovated and when, and whether rooms and bathrooms are equipped for walkers and wheelchairs.

How does The Bristal at North Hills's record compare with other Long Island assisted living?

By size, The Bristal at North Hills ranks 4 of 61 ALR-licensed communities on Long Island. It was cited 1.0 violations per 100 certified beds over the four-year window, against a Long Island ALR median of 3.3.

That is below the regional median. A per-bed rate is a rough yardstick, not a grade: one complaint-heavy year can move it, and NYSDOH does not rank facilities. Read the dated reports above before drawing conclusions.

Its 32 SNALR beds compare with a median of 38 among the 53 Long Island communities certified for dementia care.

Which Nassau County agencies help families with The Bristal at North Hills?

The Bristal at North Hills is in Nassau County, so the Nassau County Department of Human Services, Office for the Aging (516-227-8900) is the Area Agency on Aging and NY Connects contact, and the Nassau long-term care ombudsman program (516-466-9718) can advocate for a resident there.

Suspected abuse or neglect of a resident is reported to Nassau County Department of Social Services, Office of Adult Services at 516-227-8395, or to NYSDOH directly about the facility. See our Nassau County guide for what each office does.

What should you ask when you tour The Bristal at North Hills?

Bring questions tied to The Bristal at North Hills's own state record and certifications, not a generic checklist; the 6 below come from what NYSDOH shows for this building.

1. Your recent NYSDOH citations were in records and reports. What did you change, and can I see the approved plan of correction?
2. Of your 32 SNALR beds, how many are open, and what is the overnight staff-to-resident ratio on that unit?
3. Which conditions can you manage under EALR, and at what point would you require a move to a nursing home?
4. How is a change in care level decided, and how much notice do families get before the rate changes?
5. What happens after a fall at night, step by step?
6. Can I see the residency agreement New York requires before admission, and the list of extra fees?

How do you verify The Bristal at North Hills's record yourself?

Open The Bristal at North Hills's NYS Health Profiles page (linked in the table above), check that the operating certificate matches 400-S-309, 400-F-310, then read the Inspections tab for every report since July 1, 2022.

Full survey reports can be requested from NYSDOH through its records request process. Complaints about a Long Island adult care facility go to the NYSDOH Metropolitan Area Regional Office – Long Island. For help on a resident's behalf, the Nassau County long-term care ombudsman is free; see how the ombudsman works.

Related questions

• How do I check a Long Island facility's inspection record?
• What is an Enhanced Assisted Living Residence (EALR)?
• Is memory care a licensed category in New York?
• What is New York's Assisted Living Program (ALP)?
• All assisted living on Long Island

Last verified: October 2026 against NYSDOH records. We are not affiliated with The Bristal at North Hills and do not represent it. Licensing details change — confirm with the state record.