Is the Long-Term Care Ombudsman program free, and does it cost anything to file a complaint?

Yes. The Long-Term Care Ombudsman Program is a free, independent advocacy service - there is no cost to contact Suffolk's coordinator (631-470-6755), Nassau's coordinator (516-466-9718), or the statewide hotline (1-855-582-6769). The program is publicly funded and administratively housed within the NY State Office for the Aging specifically so it can operate independently of the facilities it may be investigating.

How do I report suspected elder abuse or neglect in Nassau County?

Contact Nassau County Adult Protective Services at 516-227-8395, housed within the Nassau County Department of Social Services' Office of Adult Services at 60 Charles Lindbergh Boulevard, Uniondale. For after-hours emergencies, Nassau County DSS operates a separate after-hours line at 516-573-8626.

How do I report suspected elder abuse or neglect in Suffolk County?

Contact Suffolk County Adult Protective Services directly at 631-854-3232. This is the county's confirmed direct referral line, housed within the Suffolk County Department of Social Services. For emergencies after 4:30pm on weekdays, or on weekends and holidays, Suffolk County DSS operates a separate after-hours or emergency services line at 631-854-9100.

Who actually investigates elder abuse reports in New York - a state agency or the county?

Adult Protective Services (APS) in New York is administered at the county level, through each county's Department of Social Services, consistent with the state's general structure of county-administered social services under state oversight. In Nassau County, APS operates through the Department of Social Services' Office of Adult Services (516-227-8395); in Suffolk County, it operates through the Suffolk County Department of Social Services (631-854-3232).

In-Home Care | What It Costs and How Your State Licenses It

In-home care covers two different things that families often conflate. Non-medical home care is help with daily activities, companionship and household tasks. Home health is clinical care ordered by a physician and delivered by licensed staff.

Short answer

We list 2 verified in-home care providers across your metro. In-home care covers two different things that families often conflate.

Three things worth knowing first

Non-medical home care is generally private pay. Medicare does not cover it. Get your state's CareScout non-medical caregiver hourly median.
Medicare-covered home health is intermittent and skilled — nursing visits, physical therapy — not a caregiver who stays with your parent.
Once you need more than roughly forty to fifty hours a week, run the math against assisted living.

You can check any facility's record free. NYS Health Profiles (profiles.health.ny.gov) publishes license status and inspection history free. Read the full explanation →

Verified in-home care across the region

We list 2 verified in-home care providers across your metro. The full table with addresses and counties lives in the directory.

Our Lady of Consolation Nursing & Rehabilitation — West Islip
Catholic Health Home Care — Farmingdale

See all 2 in the directory →

In-Home Care in your area

Three things worth knowing first

Verified in-home care across the region

In-Home Care by city

In-Home Care in Huntington

In-Home Care in Hempstead

In-Home Care in Garden City

In-Home Care in Levittown

In-Home Care in Freeport

In-Home Care in Long Beach

In-Home Care in Massapequa

In-Home Care in Great Neck

In-Home Care in Mineola

In-Home Care in Rockville Centre

In-Home Care in Babylon

In-Home Care in Islip

In-Home Care in Bay Shore

In-Home Care in Patchogue

In-Home Care in Smithtown

In-Home Care in Riverhead

In-Home Care in Port Jefferson

In-Home Care in Commack

In-Home Care in Brentwood

In-Home Care in Oyster Bay

In-Home Care in Glen Cove

In-Home Care in Plainview

In-Home Care in Syosset

In-Home Care in Farmingdale

In-Home Care in Wantagh

In-Home Care in Seaford

In-Home Care in Bethpage

In-Home Care in Merrick

In-Home Care in Bellmore

In-Home Care in Oceanside

In-Home Care in Deer Park

In-Home Care in Lindenhurst

In-Home Care in Amityville

In-Home Care in Ronkonkoma

In-Home Care in Selden

In-Home Care in Centereach

In-Home Care in Kings Park

In-Home Care in St. James

In-Home Care in Sayville

In-Home Care in Southampton

In-Home Care in Stony Brook

In-Home Care in New Hyde Park

In-Home Care in Uniondale

In-Home Care in Hauppauge

In-Home Care in West Babylon

In-Home Care in Westbury

In-Home Care in Valley Stream

In-Home Care in Port Washington

In-Home Care in Franklin Square

In-Home Care in Woodmere

Questions families ask

Not sure where to start?