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What Memory Care Costs

There is no published median for memory care in any state. Here is what that means and how to get real numbers.

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Short answer

The CareScout Cost of Care Survey, the most widely cited source for senior care pricing, does not survey memory care as a separate category anywhere. Every memory care price you find online is therefore an estimate, an average of self-reported figures, or an extrapolation from assisted living data.

Why no reliable memory care price exists

We could publish a number. It would get traffic. It would also be made up, and families make six-figure decisions on these pages.

How to get a real number

  1. Ask for the all-in monthly cost at your parent's current assessed care level, in writing.
  2. Ask what triggers a move to the next care level and what that costs.
  3. Ask for the rate increase history for the last three years.
Memory care regulation in New York. New York requires SNALR certification, an add-on to an ALR license, for dementia-specific memory care. Read the full explanation →

Questions families ask

Who is the Long-Term Care Ombudsman for Nassau County?

Nassau County's regional Long-Term Care Ombudsman Coordinator is Mary Clare Campion, sponsored by Family and Children's Association, located at 377 Oak Street, Fifth Floor, Garden City, NY 11530, phone 516-466-9718. Like Suffolk's coordinator, this office is part of the statewide Long Term Care Ombudsman Program administered under the NY State Office for the Aging.

What's the statewide hotline if I don't know who my local Long-Term Care Ombudsman is?

New York's statewide Long Term Care Ombudsman hotline is 1-855-582-6769. It connects callers to the Office of the State Long Term Care Ombudsman, an independent office housed within the NY State Office for the Aging, which supervises Regional Ombudsman Coordinators, including Suffolk's and Nassau's, across the state.

What kinds of problems should I bring to the Ombudsman versus reporting to Adult Protective Services?

The Long-Term Care Ombudsman Program handles advocacy and complaint resolution for residents already living in a licensed facility, such as a nursing home, assisted living residence, adult home, or family-type home, addressing issues like care quality concerns, rights violations, or disputes with facility staff. Adult Protective Services (APS), by contrast, investigates suspected abuse, neglect, or exploitation of impaired adults living in the community, including those who depend on others for basic needs, and is administered through the county Department of Social Services rather than the Office for the Aging.

Is the Long-Term Care Ombudsman program free, and does it cost anything to file a complaint?

Yes. The Long-Term Care Ombudsman Program is a free, independent advocacy service - there is no cost to contact Suffolk's coordinator (631-470-6755), Nassau's coordinator (516-466-9718), or the statewide hotline (1-855-582-6769). The program is publicly funded and administratively housed within the NY State Office for the Aging specifically so it can operate independently of the facilities it may be investigating.

How do I report suspected elder abuse or neglect in Nassau County?

Contact Nassau County Adult Protective Services at 516-227-8395, housed within the Nassau County Department of Social Services' Office of Adult Services at 60 Charles Lindbergh Boulevard, Uniondale. For after-hours emergencies, Nassau County DSS operates a separate after-hours line at 516-573-8626.

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