Long Island Senior AdvisorNorth Shore Home Care Chha is a Medicare-certified home health agency based at 972 Brush Hollow Road in Westbury, NY 11590. Medicare first certified it in 1967, 59 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the New York average of 3.5. It trails the New York average on 7 of the measures Medicare publishes and beats it on none.
What is North Shore Home Care Chha's Medicare record?
| Agency | North Shore Home Care Chha |
|---|---|
| Address | 972 Brush Hollow Road, Westbury, NY 11590 |
| Phone | (516) 876-5300 |
| Medicare provider number (CCN) | 337148 |
| Ownership | Non-Profit |
| Medicare-certified since | 09/19/1967 |
How does North Shore Home Care Chha score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for North Shore Home Care Chha. It is better than the New York average on 0 and worse on 7.
| Measure | North Shore Home Care Chha | New York average | U.S. average | vs. New York |
|---|---|---|---|---|
| Started care on time | 97.4% | 97.9% | 96.6% | About the same |
| Got better at walking or moving around | 85.8% | 91% | 88.6% | Worse |
| Got better at getting in and out of bed | 85.8% | 91.2% | 89.8% | Worse |
| Got better at bathing | 86.5% | 91.9% | 90.7% | Worse |
| Breathing improved | 85.3% | 93.5% | 91.5% | Worse |
| Got better at taking medicines correctly | 83.6% | 90.1% | 88.3% | Worse |
| Medication issues addressed on time | 92.6% | 92.4% | 94.4% | About the same |
| Flu shot status checked | 58.7% | 65.5% | 63.3% | Worse |
| Met expected function at discharge | 69.5% | 74.3% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.2% | 0.6% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it trails: breathing improved, flu shot status checked and got better at taking medicines correctly.
What do patients say about North Shore Home Care Chha?
76% of surveyed patients said they would definitely recommend North Shore Home Care Chha, based on 2947 completed surveys. The New York average is 74%.
| Survey question | North Shore Home Care Chha | New York average | U.S. average | vs. New York |
|---|---|---|---|---|
| Team gave care in a professional way | 87% | 87% | 89% | About the same |
| Team communicated well | 86% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 82% | 80% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 86% | 83% | 85% | Better |
| Would definitely recommend the agency | 76% | 74% | 79% | About the same |
Do North Shore Home Care Chha's patients end up back in the hospital?
Medicare rates North Shore Home Care Chha worse than the national rate on: preventable hospital readmissions in the 30 days after care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 93% |
| Preventable hospital readmissions in the 30 days after care | Worse Than National Rate | 4.6% |
| Preventable hospital stays during care | Better Than National Rate | 6.1% |
Which home health services does North Shore Home Care Chha provide, and which does it not?
North Shore Home Care Chha reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by North Shore Home Care Chha? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Long Island-area ZIP codes does North Shore Home Care Chha serve?
North Shore Home Care Chha tells Medicare it serves 159 ZIP codes in Long Island's Nassau and Suffolk counties, out of 438 in total.
- 11001
- 11003
- 11010
- 11020
- 11021
- 11023
- 11024
- 11030
- 11040
- 11042
- 11050
- 11096
- 11501
- 11507
- 11509
- 11510
- 11514
- 11516
- 11518
- 11520
- 11530
- 11542
- 11545
- 11547
- 11548
- 11550
- 11552
- 11553
- 11554
- 11557
- 11558
- 11559
- 11560
- 11561
- 11563
- 11565
- 11566
- 11568
- 11569
- 11570
- 11572
- 11575
- 11576
- 11577
- 11579
- 11580
- 11581
- 11590
- 11596
- 11598
- 11701
- 11702
- 11703
- 11704
- 11705
- 11706
- 11709
- 11710
- 11713
- 11714
- 11715
- 11716
- 11717
- 11718
- 11719
- 11720
- 11721
- 11722
- 11724
- 11725
- 11726
- 11727
- 11729
- 11730
- 11731
- 11732
- 11733
- 11735
- 11738
- 11740
- 11741
- 11742
- 11743
- 11746
- 11747
- 11749
- 11751
- 11752
- 11753
- 11754
- 11755
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- 11757
- 11758
- 11762
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- 11771
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- 11784
- 11786
- 11787
- 11788
- 11789
- 11790
- 11791
- 11792
- 11793
- 11795
- 11796
- 11797
- 11798
- 11801
- 11803
- 11804
- 11901
- 11930
- 11931
- 11933
- 11934
- 11935
- 11937
- 11939
- 11940
- 11941
- 11942
- 11944
- 11946
- 11947
- 11949
- 11950
- 11951
- 11952
- 11953
- 11954
- 11955
- 11957
- 11960
- 11961
- 11963
- 11967
- 11968
- 11971
- 11975
- 11976
- 11977
- 11978
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask North Shore Home Care Chha before starting care?
Ask about breathing and oxygen management
85.3% of patients had less shortness of breath by the end of care (New York average 93.5%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who sorts out the medication list
83.6% of patients got better at taking their medicines correctly (New York average 90.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who helps with bathing, and how often
86.5% of patients improved at bathing (New York average 91.9%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Westbury, NY?
These Medicare-certified agencies are also based in or near Westbury.
- Centerwell Home Health — 5 of 5 stars
- Mt. Sinai at Home — 4.5 of 5 stars
All Medicare-certified home health agencies in Long Island's Nassau and Suffolk counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is North Shore Home Care Chha Medicare-certified?
Yes. North Shore Home Care Chha is certified by Medicare under provider number 337148 and has been since 1967. Original Medicare pays certified agencies directly for covered home health care.
What is North Shore Home Care Chha's Medicare star rating?
3 out of 5 for quality of patient care. The New York average is 3.5. Its patient survey rating is 3 out of 5.
Does North Shore Home Care Chha provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
