Long Island Senior AdvisorFamily Care Certified Services (hempstead) is a Medicare-certified home health agency based at 50 Clinton Street, Suite 601 in Hempstead, NY 11550. Medicare first certified it in 1987, 39 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the New York average of 3.5. It beats the New York average on 7 of the measures Medicare publishes and trails on none.
What is Family Care Certified Services (hempstead)'s Medicare record?
| Agency | Family Care Certified Services (hempstead) |
|---|---|
| Address | 50 Clinton Street, Suite 601, Hempstead, NY 11550 |
| Phone | (516) 932-7799 |
| Medicare provider number (CCN) | 337237 |
| Ownership | Proprietary |
| Medicare-certified since | 10/05/1987 |
How does Family Care Certified Services (hempstead) score on Medicare's quality measures?
Medicare publishes 10 patient-outcome and process measures for Family Care Certified Services (hempstead). It is better than the New York average on 7 and worse on 0.
| Measure | Family Care Certified Services (hempstead) | New York average | U.S. average | vs. New York |
|---|---|---|---|---|
| Started care on time | 98% | 97.9% | 96.6% | About the same |
| Got better at walking or moving around | 100% | 91% | 88.6% | Better |
| Got better at getting in and out of bed | 100% | 91.2% | 89.8% | Better |
| Got better at bathing | 97.9% | 91.9% | 90.7% | Better |
| Breathing improved | Not published | 93.5% | 91.5% | — |
| Got better at taking medicines correctly | 90.8% | 90.1% | 88.3% | About the same |
| Medication issues addressed on time | 96% | 92.4% | 94.4% | Better |
| Flu shot status checked | 84.8% | 65.5% | 63.3% | Better |
| Met expected function at discharge | 93.1% | 74.3% | 71.7% | Better |
| Falls with major injury (lower is better) | 0% | 0.6% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and got better at walking or moving around.
What do patients say about Family Care Certified Services (hempstead)?
50% of surveyed patients said they would definitely recommend Family Care Certified Services (hempstead), based on 10 completed surveys. The New York average is 74%.
| Survey question | Family Care Certified Services (hempstead) | New York average | U.S. average | vs. New York |
|---|---|---|---|---|
| Team gave care in a professional way | 58% | 87% | 89% | Worse |
| Team communicated well | 51% | 83% | 86% | Worse |
| Team discussed medicines, pain and home safety | 79% | 80% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 64% | 83% | 85% | Worse |
| Would definitely recommend the agency | 50% | 74% | 79% | Worse |
Do Family Care Certified Services (hempstead)'s patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Family Care Certified Services (hempstead), it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 76.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.4% |
Which home health services does Family Care Certified Services (hempstead) provide, and which does it not?
Family Care Certified Services (hempstead) reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Family Care Certified Services (hempstead)? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Long Island-area ZIP codes does Family Care Certified Services (hempstead) serve?
Family Care Certified Services (hempstead) tells Medicare it serves 23 ZIP codes in Long Island's Nassau and Suffolk counties.
- 11501
- 11510
- 11520
- 11550
- 11552
- 11553
- 11554
- 11566
- 11575
- 11580
- 11590
- 11598
- 11710
- 11714
- 11735
- 11756
- 11758
- 11762
- 11783
- 11793
- 11801
- 11803
- 11804
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Family Care Certified Services (hempstead) before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Hempstead, NY?
These Medicare-certified agencies are also based in or near Hempstead.
- Able Health Care Services Inc Chha — 1.5 of 5 stars
All Medicare-certified home health agencies in Long Island's Nassau and Suffolk counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Family Care Certified Services (hempstead) Medicare-certified?
Yes. Family Care Certified Services (hempstead) is certified by Medicare under provider number 337237 and has been since 1987. Original Medicare pays certified agencies directly for covered home health care.
What is Family Care Certified Services (hempstead)'s Medicare star rating?
4.5 out of 5 for quality of patient care. The New York average is 3.5.
Does Family Care Certified Services (hempstead) provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
